AfricaComplaints.com » Business & Finance » Complaint / review: Old Mutual - Poor Service | #310860

Old Mutual
Poor Service

In 2004 in october the money was surrender in pretense of my late mother, the amount equivalent to R550.000.00 thousand was, again early in the following year another amount of money was surrender again, R170.000.00 thousand.

Two gentleman on behalf of Old mutual visited Muhali resident, to notified us of the and advice us not to approach my mother financial advisor- Mr Maravha, they believe to be the individual who manoeuvre everything, we distance our self from Mr Maravha as advice and gave old mutual space to thoroughly conduct their investigation.

To this day they haven't come back with feedback on their findings, but on 2011, few policies matured which stood at R1, 3 Million also it hasn't been paid out due to some complications.

We decided to make our own investigation, until we find the leads, where we managed to speak to one of the old mutual personeel on the matter, he help us until he refer the issue to claim department, which at this point is where we are currently stuck, we insisted if he could give us the direct number to person that we could communicate with, which he never did.

File no 8034258 of money is still pending.

Date:

Company: Old Mutual

Country: South Africa   City: Tshwane-Gauteng

Category: Business & Finance

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