I logged a request on hello peter with the complaint below to day i got no answer:
I have called your offices numerous times asking for a special settlement as i am unemployed, all i ever got was 20 % discount, you guys are nit willing to assist me. I want to settle this account and i am sure you guys can make a better settlement offer, its just that you dont want to try because you will lose your commission
This was their last response:
Hello bda123,
Dear Sir
Our apologies for the inconvenience you have experienced.
Your comments have been forwarded to the Customer Service Department who will respond directly to you.
Kind regards,
Ingrid Mann
Resolution Department
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