AfricaComplaints.com » Business & Finance » Complaint / review: First For Women Insurance - High Premium Increase and Very High Excess | #305987

First For Women Insurance
High Premium Increase and Very High Excess

My premium went up from 667.80 to 814.25 in 5 months were every 12 months you premium should go up. My excess went up from 2500 to 8500 so please tell me who in the case of any claim has 8500 to spare, this is I get that everything goes up and all but 122% up is a bit ridiculous and when you phone them they cannot help you much. I never even received a letter or notification that everything is going up just saw that my debit order was more that usual. I started cover with FFW a year ago and yes I'm still a high risk but from what I started with to what it is now is a bit much, I don't mind paying more for insurance but more means 100 rand or so more not that much and my excess is 8500 . I want something CHEAPER with a lower excess for in the event of an accident I'm not able to pay it. I like FFW but this made me unsure of that I have had a good experience with FFW, but this made me question my believe in the customer service and everything they promise you.
I'm not satisfied with any service not just customer service. And it is not just me complaining about this.

Date:

Company: First For Women Insurance

Country: South Africa   City: Gauteng

Category: Business & Finance

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