Capitec Bank
My car was reposessed. please help

To whom it may concern:
On the 22nd of August 2013, I Mrs. V Losper went into Capitec Bellville branch and I requested that a debit order be loaded from my savings account regarding payment of R2600.00 to Stannic, regarding payment of my vehicle every month the 15th from September 2013. On the same day, I Mrs. V Losper, instructed that R 10.000 be transferred to the Stannic account. I submitted a Stannic statement to the consultant with the bank details and agreement number of the vehicle. From that day every month the 15th I could see via the bank statements and the notify me sms from my cellphone that the R2600.00 were being deducted from my account. During November 2013 my car was repossessed by Standard bank. When I enquired the next day, stannic indicted that they never received the said payments. Standard bank indicated that the Capitec consultant used 6 or 8 digits of the vehicles agreement number instead of the bank details that was provided. Standard Bank disclosed that the money was being paid into one of their prestige client's accounts and that she was busy using the money.