» Business & Finance » Complaint / review: MiWay - Insurance claim | #291276

Insurance claim

On the 6th of December I was involved in an accident, and I have launched my claim with Miway on the 09 December 2013. My claim number is 508839 and my reference number is 25350804.
On the 12th the Claim assessor came to my house to take the statement and he told me he still gonna go to the scene and take statements from the witnesses. and then go to the police station to get the accident report from the police. Firstly he told me he was calling to tell me that I've forgotten to put my name on the Affidavit that I have sent him on the 13th Dec, My question was when did you see that I didn't put my name on affidavit and he said he only saw it on the 19 Thursday 2013. I was so disappointed that I have sent the documents 4 days ago excluding weekend and he only checked it on the 19th Dec
Secondly I've asked if he had went to the scene and spoken to the owner of the wall I bumped and the answer was no, and I asked why and the reason was because he working with alot of claims, he was busy. But I think he could have done that on the 12th Dec when he was in Pretoria
Thirdly I have asked that if he has went to the police station to speak to the Police officer and get the accident


Company: MiWay

Country: South Africa   City: Midrand

Category: Business & Finance


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