Complaint / review / scam report
First National Bank
ILLEGAL DEBIT TO MY BANKING ACCOUNT

I am most annoyed that FNB Credit Card Division debited my bank account with R6.030 today. I have not had an FNB CC for the past 13 years. To my knowledge, this account was settled around 2000. I have received no correspondence from FNB for many years that there is an amount outstanding. I further did a credit check on myself about 2 years ago and nothing reflected that there was monies owed to FNB Credit Card Division.

How dare they just debit (without my signature or authority) my account without any correspondence or communication stating that monies are owing from 13 years ago. I spent over 2 hours in the FNB Strand Branch - who informed me that they were unable to reverse the debit - whist they tried to contact the Legal Department. No-one even bothered to answer the phone.
Thanks to FNB, I do not have sufficient funds to pay my rent and cover my living expenses - NOTE: I was not fortunate enough to have received a bonus - thus I will probably be evicted from my rented home.
I AM OUTRAGED, TO SAY THE LEAST!!!
Surely this is illegal. I Intend taking this matter to the Banking Ombudsman and well as all the relevant authorities regulating Consumer Protection
Author: warbet


Offender: First National Bank

Country: South Africa   Region: All Country   City: CREDIT CARD

Category: Business & Finance

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