Motor Finance Corporation
Need the car papers, but so far no one has helped

My husband financed a car through MFC, the car has now been paid in full, we were supplied with the car papers and have been trying to get the car into my husbands name. We were eventually told by the licensing department that the Control number on the documents received from MFC were incorrect, and that MFC need to supply us with the correct papers. I have now spoken to 4 different people there, and still have no answer as to how they can help us. We are in the process of selling this vehicle and need to get these papers by Tuesday 17-12-2013, but no one is able to assist. Funny how they are quick to call if there is a problem with the account, but when the account is paid in full and they need to supply documentation there is no service. This is unacceptable, as my husband has paid for this car in full...