AfricaComplaints.com » Business & Finance » Complaint / review: First National Bank - Utter poor service and credit checks | #285431

First National Bank
Utter poor service and credit checks

I moved from Absa to FNB, Firstly after opening my Gold cheque acc I tried to apply for a temp loan of only R1000 and was refused, this with a salary exceeding 250, 000.00 a year due to apparent bad credit.. which I have none.

Eventually I was upgraded to a Platinum acc with premier banking and I got the same, they told me they dont know why the system declines me as I have no debt and sufficient money, took them 2 weeks to find out that their system is blocking me in which time I have already taken a loan from AFRICAN BANK (as I was busy moving homes) who is not even my own bank and they pre approved me, I had to take this loan due to FNB blocking my overdraft request. After two week of taking the loan they apologised and eventually gave me my overdraft. Now when trying to open a credit card, does not matter what limit, I get blocked again by them due to all the ITC calls that had to be made by them.

I am in the process of buying a new Vehicle and Westbank has already approved a certain amount, again not my bank!!!

This is an utter disgrace as you take my money for premier service each month and treat me like some kind of fellan!!!

Date:

Company: First National Bank

Country: South Africa   City: Parow

Category: Business & Finance

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