So yesterday I deposited bursary money into my account to pay fees associated with my studies and hardware that I require in order to fulfil my academic needs. After standing in a queue for an hour to deposit the money, I spent another hour in a queue to get my EFT limit increased to I could actually pay that evening.
I got some BS from the person helping me about authorization etc that was required, even though I just wanted to up my EFT limit. Who are you decided what my EFT limit can be and if I have sufficient funds in my account or not?
So it gets even better. I paid the fees via EFT last night and this morning I went to get a bank statement and I saw that you have been charging me for debit orders every month as well as a HUGE amount for the cash deposit that I did yesterday.!
So I phoned up the helpline from your site and asked the person to check what the was going on with my account. His response was that it is standard practice across accounts. So apparently Standard Bank has changed the structure of the Student Achiever account and removed certain free transactions etc at the start of the year without notifying me at all.
Thanks for screwing me over!
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