AfricaComplaints.com » Business & Finance » Complaint / review: Outsurance - Outsurance paying Peanuts | #28403

Outsurance
Outsurance paying Peanuts

Outsurance Client Crossed Painted Island And Solid Barrier Line, Resulting In Her Side Swiping Me.
I Stopped And Exchanged Details With Traffic Officer Present, I Wrote Out Affidavit Of What Had Happened And Had Asked Her To Sign If She Agreed And She Did.
I Have Multiple Photos That Clearly Show Who Was In Wrong!!

But Now Her Insurance Company Is Stating That I Am Just As Liable As She Is, Due To Me Not Reacting Fast Enough To Avoid Her Mistake???
I Have Received Three Quotes To Repair, Outsurance Has Offered To Pay 70% Of Half Of What I Was Quoted,
Claims Division Actually Argued With Me, And In He's Way Stated That I Should Be Happy With What I Get. As Well As Telling Me Process Takes Between 6 To 8 Weeks,
And After I Got Upset And Raised My Voice Stated It Can Take Up To 3 Years. When I Changed My Tone He Reverted Back To 6-8 Weeks. That To Me Is A Threat!!
Very Disappointed With This Company, They Have Called Me So Many Times To Join Them And This Is Service U Get From Them... NO THANK YOU

Hoping To Get This Matter Resolved ASAP

Date:

Company: Outsurance

Country: South Africa   City: Cape town

Category: Business & Finance

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