Hi 1Life and Douglas,
Thank you, thank you and thank you... I cannot stress the extent of the gratitude from myself and my family.
The service you provided was professional, timely, patient and productive.
This was a death claim that has been settled with less than 7 days of having received all relevant documents after the passing of my father.
To all the call centre consultants that also assisted my aunt... amazing correspondence.
My sisters and I would like to thank you from the bottom of our hearts for understanding and being so methodical in your work, Douglas you definitely deserve a promotion, your customer service and feedback is of such a high calibre.
I hope going forward your workmanship is recognised and your get what is due in the right regards.
A satisfied client indeed.
Have a fantastic day and may the new year shower you with endless rewards.
Kind Regards,
Nancy
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