Essential Med (Carecross) incorrectly rejected claims from Ampath. (My referring GP IS an Essential Med service provider). Written proof is available and has been submitted.
I have been trying for 6 months to get the matter sorted out. NUMEROUS e-mails was sent AND NUMEROUS telephone calls were made. I do not receive any replies or action from Essential Med.
Ampath has handed my account over for collection. All e-mails have ONCE AGAIN been forwarded to Ms Nicolene Williams and her team on 20 November 2013.
I have proof - in writing (e-mails with read receipts) - that I took all necessary steps to get the matter sorted out IN TIME.
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