I cann in to request a cancellation and get transferred to the cancellations department, firstly that was a complete waste. WHY THE did I need to go to a seperate department, wait on hold again and WASTE more of my time and MONEY just to be told it needs to be done by email. Apparently 1Life is too incompetent to do something like that via the phone.
So I humor you stone age and send in the email, I get a reply saying someone will contact me within 2 days, again why did I need the email if it still gets done over the phone, are you people or just stupid. Needless to say, nobody has called me back yet. All this will do is gaurantee that no matter what the person who calls back tries to say, do or offer me, there is not a drop of waters chance in I will let you keep taking my money.
Sort your out, and along with it my account, and by sort out I mean cancel. NOW!!!
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