Today was the second time I have had the pleasure of dealing with Cornelius. He is polite, efficient and is the one agent in your call-centre that actually keeps to his promise of following up on your request.
I have had 1 query resolved with minimum fuss and hope to resolve a 2nd query in a quick and prompt manner.
I understand that he still under supervision, but he has far exceeded with service delivery than many of your other agents. Please, emply more of him :)
Cornelius, keep up the good work. You will go far in life with your right attitude!
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