For the last three months (Sep to Nov) Capitec bank has at random intervals deducted monthly debit orders from my account, then informing me that I am in arrears. The agreed date for Capitec to deduct from my account was 26th day per month. Today another phone call stating I am in arrears. The monthly debit order was taken off of my account 1 November 2013. Still waiting for Capitec to return my call for an email address where I can forward my bank statement for proof of payment. PLEASE COLLECTIONS DEPARTMENT GET YOUR FACTS RIGHT BEFORE YOU CALL YOUR CLIENT!!!
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