First National Bank
Lack of service on new laptop

First National Bank only responded on 7/11/13, but no further communication took place, what do we need to do to get some good service?? (See their response inserted below)

Riaan Swanepoel

Hello Bonita Swanepoel,

Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.

Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.

Kind Regards
Complaints Resolution
Tracey Sonickson