Called in to confirm reasons for outcome on an application, received no type of service whatsoever, she spoke over everything i said, raised her voice and dropped the call when i advised that i wanted the name of a superior. All this said i pay your organisation alot of money on a monthly basis. I will be settling all my business with your organisation and moving it elsewhere, were customers are treated as customers and not numbers.
I would like for this call between Emily and I to be listened to and feedback to be provided to me.
I called 010 209 1311 @ 14:03 on 05/11/2013.
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