I recently switched banks and moved to FNB, then I registered for online banking but the second I tried to log on the site says my details are wrong even though I know they are right. So I called the call centre which charged me R52 to talk to a consultant, then I spoke to consultant who I emailed screenshots of my browser, he then replied with a screenshot of his own along with advise, I did what he asked of me and it did not work. I replied to his email and did not receive any reply since. I'm very disappointed with the qaulity of the product FNB has put out and the lack of support one gets, not sure why I have to pay R52 to have someone tell me to try a different browser (which had did not help).
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