I recently switched banks and moved to FNB, then I registered for online banking but the second I tried to log on the site says my details are wrong even though I know they are right. So I called the call centre which charged me R52 to talk to a consultant, then I spoke to consultant who I emailed ...
Cant stand the new online banking app, cant find anything and every transaction now takes triple the time. don't know why they had to change from a very effective user friendly app to this rubbish. very disappointing FNB ...
Good day, got a call from this number think this is the 3rd time 011 3525369 (If I phone back in says card collections) This guy that called says his calling from FNB online. He asked me if it was a appropriate time because he is calling in connection with a payment that went off. I never had a fnb ...
Re our previous complaint - even after FNb said someone would respond and after 2 query submissions via FNB online, we are yet to hear from them. It doesn't help to respond and then do nothing - next stop Banking Services Ombudsman- banks should not be allowed to bend the rules so it fits them. ...
I got a meaasge at 7:02AM yesterday advising me that my salary of a certain amount was paid into my FNB acccount, i have a gold card that was delivered to me but i did not have the pin so i went into the branch to have this created for me. when i got to your sunninghill branch i was informed at ...
I have been a client of fnb for 12 years and never expected service like this from them. on 5 April 2013, i got a phone call from digital planet couriers to get my delivery details for a tablet that i had ordered. i have since had to follow up for a reference number. i have thus been told that FNB ...