I am moving from St Bank to FNB, so I went to collect my card at the kollonade branch.
I managed to collect my card, and then went on to a consultant to activate my account.
When I got to the consultant we agreed that I can email my statements to her the following day... well I tried to email my statements and she gave me the wrong email address... which is so unprofessional.
So I got hold of the branch today, spoke to a lady there that told me the consultant said I needed to sign more documentation.
So what is up FNB, I am trying to give you business but man, your staff needs to either check their spelling or tell a guy up front what needs to happen.
Its tough to get some time off from work to go to a branch, actually it is inconvenient and I would like to thank your staff for causing me this utter frustration. Please see my email from the email daemon.
Delivery to the following recipient failed permanently:
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550 [Email Removed] - No such use
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