Hi,
I had a break in at my house. Quite of my valuables were ie; TV, Home Theatre system, Laptop, ipad, Camera, watches...
The value of the goods is about R100, 000 . However, Discovery insure calculated the replacement value and reduceed the claim to R50, 500 Now they dont want to pay me the R50k either, under the pretext i was under insured. They are saying they will pay only R20k.
My argument is i was insured for all the household items to the value of R300k. I was paying the premium for R300k. My claim is for R100k. I was never under insured. Every month i have been paying the premium for R300k, i have the rights to be paid for the which took place in my house to the value of R100k.
I have voiced my concern and my frustration to Discovery Insure. However, they doesnt seem to be bothered.
CAN SOMEONE HELP ME!
Regards
Alwin Gabriel
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