AfricaComplaints.com » Business & Finance » Complaint / review: First National Bank - No help withonline banking | #228974

First National Bank
No help withonline banking

I have tried a hundred times to register for online banking with FNB, first it saying I have already registered and if I've forgotten my userID and password to follow the prompts, so I do so and it says error every time, then tells me to call the call centre which I do, so on the phone it tells me to follow the prompts on the site which I have already done and is my reason for calling or they can put me threw to and agent at additional costs??? Why should I have to pay to get help with their site which is full of errors??? What a waste of time, patience, data, airtime and money... I would rather which back to my previous bank who were so much more helpful and had a site that actually worked.

Date:

Company: First National Bank

Country: South Africa   City: South africa

Category: Business & Finance

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