AfricaComplaints.com » Business & Finance » Complaint / review: First National Bank - Revamped FNB online banking site a mess | #167714

First National Bank
Revamped FNB online banking site a mess

I have been logging on to the new FNB site for the past two weeks and on every log in have experienced some or other fault. There are occasions where the system kicks you out while you are still busy on your transaction, at times certain pop-up menus display nothing particularly when trying to do transfers from one account to the next. The site is terribly slow! It is not user friendly at all! I have called into FNB private banking and they have notified me that they have received a number of complaints about the new site and that they are working on it yet still we see no change. FNB should bring back the old site, it was efficient, user friendly and fast. Online banking is no longer a pleasant exercise and is very time consuming. Please fix it!

Date:

Company: First National Bank

Country: South Africa   City: South Africa

Category: Business & Finance

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