AfricaComplaints.com » Business & Finance » Complaint / review: Absa - If ABSA can t gain - no service not even sorry | #216699

Absa
If ABSA can't gain - no service not even sorry

My mom had her will drawn up by ABSA. When she passed away we made an appoint to see them. We were told sorry your mom's estate is to small we don't do small estates. You wil have to do it yourselfs. After all these years my mom was loyal to them. But that's not all mom had a policy an accident one when I told the laydy I am sure that mom was under the impression that this included natural death as well she ever so bluntly told me in all the years she has been doing estates only one of those has paid out and that people should not invest in then o yes I forgot an ABSA policy. Not all yet moms kredt cards so by the way 2 off them no insurance and we were told we will be layable for the amnouts outstanding. Now where is the protection against death that ABSA was suppose to insist on seen that moms estate is so small. That is stell not all there is two deductions going of ons moms account the lady could not tell us who or what it is for O she said go down to reception enquiries they will assis you so of I went sorry he said moms account is frozen and unless we can show him the executor letter he can't help us. So in other words we are stuffed mom died on 22 June 2013 and still no wil

Date:

Company: Absa

Country: South Africa   City: Vereeniging

Category: Business & Finance

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