Complaint / review / scam report
African Bank
Debited my account and REFUSES TO REFUND ME

I recently discovered that African bank has been debiting(R425) my account every month for the past two years without my knowledge/approval. I contacted them telephonically and also went to the bank in roslyn to demand my refund. They ( Johana and James from Roslyn) told me they WILL NOT refund me since I didnt tell them to stop and they also told me the monney was for the credit card which I never had and the admited that I dont have a credit card but stil l they wont refund me . I have my bank statement to as my evidence
I asked to see the manager and I was told they dont have a manager
I have been African Bank's customer for the past years and I didnt realise I was being ripped-off..
I need my refund and I am taking further steps
Date:

Offender: African Bank

Country: South Africa   Region: All Country   City: Roslyn

Category: Business & Finance

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