On the 14/08/13 I met with the consultant of AF to arrange a policy for death, dreaded diseases etc all went well I completed docs and returned it to her within days nothing later than 19th even sooner as my memory goes but lets work with the 19th. I then got absolutely no feedback from this consultant not as much as a email or a phone call, finally on 30/08 I decided that I need to call her superior as I am now concerned my policy was to start on 01/09, finally they got all the medicals started and the said consultant sent me a email to apologies no phone call (takes all of 2 min). I was informed they needed a additional urine sample and a heart specialist report which I agreed to as I had already declared I suffer from anemia this call came from BCH again there was no contact from the consultant after her email the nurse gets to me to take bloods for a 2nd time I was never informed of the need for a second test and now when I want to cancel I get told another company will check the register and this will be a problem as they will have to report that I am medically unfit this not being true as the medicals was never completed so now I'm still without cover for my kids. disgusting.
(Supplier name changed from Alexander Forbes Financial Services to Alexander Forbes Risk Services (marsh) by Hellopeter.com)
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