I had a damaged bag liability claim with ACSA which I claimed with Alexandra Forbes. The service was dismal and to this day 31 months later, I still do not have feedback. Alexandra Forbes failed to understand this nor accept and honour liability of this claim. I still do not have feedback or ...
Momentum Insurance processes a claim within 48 hrs, allthough they admit that it is not allways posable. March has had my claim since the 15th of November. When I inquired, I was told the following : The claim does not take a day to process ...(actually meaning several days) The next time... The ...
On 1 November 2013 I sent an email to Mr Maxwell Ganyane at Alexander Forbes for him to cancel my policy. I called again on 6 November 2013 to follow up as I had not been refunded the premium that i had paid. He informed me that he would send a requet to the manager who is responsible for ...
I am a client of Alexander Forbes and was involved in a car accident nearly two months ago. I have since then been sent from pillar to post, receiving no feedback and response to emails despite the fact that Rosy Kekana sent an email dated 10 October stating that the repairs on my vehicle have been ...
1. On 28 Sept, 2013, my wife and I had a car accident on R103. Alexander Forbes call centre sent towtruck from MotorTech to tow the damaged vehicle. 2. 30 Sept, 2013 accident reported at Dawn Park and later Alexander Forbes were sent the accident report. 3. After a week, Alexander Forbes did not ...
Call the reception 10 times today and nobody knew who the claims manager was The complaints manager was not available His manager and all other managers were in a conference No help from anybody (Supplier name changed from Alexander Forbes Financial Services to Alexander Forbes Risk Services ...