AfricaComplaints.com » Business & Finance » Complaint / review: Real People - No customer support! Failing to activate sevice! | #197343

Real People
No customer support! Failing to activate sevice!

Ive been a client of Real People Cellular for a year, and every month, having the same problem. They debit my account and take payment on time. However, never activate my BIS service, resulting in it being down for 2 to 3 days. I use the fone for work, and a community information service, and having it not activated month after month is ridiculous! Real People Cellular advertise a customer service e-mail address that does not exist. Their service centers dont answer calls, and are closed all weekend too! I have used R120 in airtime calling them, to activate my BIS on my cellfone! This is lousy service to say the least..and, to note, their call center is still not answering calls, despite saying its open from 8am.. My BIS is still no active, and I still cannot receive any calls on my fone, despie my account being paid and up to date! M cell number with Real People Cellular is: 0764137184.

Date:

Company: Real People

Country: South Africa

Category: Business & Finance

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