AfricaComplaints.com » Business & Finance » Complaint / review: Standard Bank - DO NOT TELL ME TO PHONE YOU!! | #190877

Standard Bank
DO NOT TELL ME TO PHONE YOU!!

On Thursday I bought something online (AS I USUALLY DO), but THIS time, Standard Bank decided it was "suspected "... So they send me an sms at 11pm telling me to phone them, to a LANDLINE. Not ONCE did they try to phone me, but they went ahead and blocked my card.

I tried phoning them no less 9 TIMES - do you think I have managed to get my situation sorted? Nope.

I keep being put on hold, or having the phone put down in my ear, and the Prestige Banking people can't help me - it HAS to be the Division.

I never had this problem with FNB, and I most certainly am considering closing my accounts.

I suggest someone calls me, and very very quickly.

Date:

Company: Standard Bank

Country: South Africa   City: Department

Category: Business & Finance

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