AfricaComplaints.com » Business & Finance » Complaint / review: Auto And General - Claims department | #188907

Auto And General
Claims department

I have had the most disgusting experience with Auto & General. The people I was dealing with me around if anybody from your organisation reads this I will never ever join you leaving you was the best thing I could have done. My story is one of your clients drove into me not my fault but it was a mistake.i was dealing with a guy called Benard and eddie that made me a promise he will email me the final documents.'Bernard Beilings couldn't even email me back to tell me how long it was going to take its been 2 weeks now.eddie I don't know his surname put me on hold for 12 mins making me believe he was going to send me doc.i want everybody to see how you do business.i work in a call centre and none of my customer will receive this kinda service.48hrs and no reply. This is also a 3rd party claim.and also someone told
Hi Bernard
Please give me a turn around time, if I remember correctly you said it will be sorted by tomorrow.
Regards
Rameese
From: Bernard Beilings [Email Removed]
Sent: 20 August 2013 07:44 AM
To: Rameese
Subject: RE: 556772272/11
Good day
I have sent matter off to management for approval on offer.
Will revert soonest.
Thank you
Bernard Beilings

Date:

Company: Auto And General

Country: South Africa   City: Auto and general

Category: Business & Finance

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