I would really like to thank Bernard Beilings from the 3rd party claims team for his service with regard to my car for which I was claiming 3rd party for. Although the process of approval by telesure was a lot slower than I would have liked, his actual client service skills were great. He communicated well, was patient with me when I expressed my frustrations and kept me up to speed when I enquired. His ppl skills are tops
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