Hellow Peter,
THEY ARE NOT TRANSPARENT, AND DENY EVERYTHING YOU AGREED ABOUT JUST BECAUSE THEY ARE THE ONLY ONES WITH THE RECORDED INFORMATION AND THEY REFUSE TO BE TRANSPARENT AND PROVIDE THE RECORDED INFORMATION. JUST BECASUE THEY KNOW THEY ARE HIDING THE TRUTH. EVEN IF YOU HAD AGREEMENT TO TRANSFER MANUALLY AND HONOURED YOUR OBLIGATION, THEY WILL STILL GO AND DEDUCT YOUR MONEY.
I had a loan with Capfin and I finished paying it on the 27th of January and paid R1500.00 (TRANSFER) I got an sms that i paid more for about R47.00 but again on the 2nd of August 2013 they still sent through a debit order to my account while i finished paying and even called them before then to confirm this. The debit order went through and resulted to on charges of R115 that I cannot pay as it was their duty to update theier system.
So I want my money back, R115 and the change paid into my account as they also demanded their money and I paid it with 60% interest charged!
I am not happy about this, i am really upset!
They are also no transparent and there is no truth there, they enjoy FOOLING people, and TAKING ADVANTAGE OF DISPERATE PEOPLE. CAPFIN is just worse than a MASHONISA.
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