AfricaComplaints.com » Business & Finance » Complaint / review: Nedbank - I AM NOT UNDER DEBT REVIEW!! | #181223

Nedbank
I AM NOT UNDER DEBT REVIEW!!

I recently applied for a home loan and was declined due to being "under debt review". I had the same problem when I applied for a credit card a year ago. Initially it was declined for being "under debt review". After carrying out an internal investigation (I had also provided written confirmation from the NCR that I was not under debt review) the credit card was approved. A year later the same response but this time with my home loan. I got a 100% home loan from another bank which in itself is evident that I am not under debt review. On 12/09/2013 (today) I applied for an increase on my credit card which I have had for more than a year and have never missed out on a payment but before my application could be forwarded to their Credit Card Dept, I am told "I'm under debt review". Over-and-above I have had a personal loan for 2 years and have never missed out on a payment. How on earth did they approve my applications if I am constantly under debt review? I automatically assumed I was in good stead with them so when I learnt that my homeloan had not been approved I was shocked. Today when applying for an increase in my credit card limit I AGAIN am told that I am "under debt review"!!

Date:

Company: Nedbank

Country: South Africa   City: Musgrave

Category: Business & Finance

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