AfricaComplaints.com » Business & Finance » Complaint / review: African Bank - DOUBLE DEBIT ORDER - NO REVERSE ASSISTANCE!! | #173511

African Bank
DOUBLE DEBIT ORDER - NO REVERSE ASSISTANCE!!

African bank took a double debit order this morning, first @ 07:05 then @ 07:10. My wife had to drive all the way to the branch! These teller people are never helpful, just push a phone into your hand - I had to phone collections dept, Jeffrey said this double debit order could not be reversed & advised me to draw the money again from my African Bank credit card & make the deposit back into my personal cheque account! What the? So I supposately have to carry the banking fees. and all of a sudden he changed my debit order date to the 2nd due to the fact that the 1st will fall on a Sunday. This was your fault and I want my money as well as the banking fees back in my account. This is uuacceptable! I'm going to close this account and never deal with african bank again! Mr. Bornman 084 459 4076

Date:

Company: African Bank

Country: South Africa   City: Krugersdorp Key West

Category: Business & Finance

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