AfricaComplaints.com » Business & Finance » Complaint / review: First National Bank - REALLY WANT MY MONEY BUT CANNOT COMMIT TO PROMISES | #179806

First National Bank
REALLY WANT MY MONEY BUT CANNOT COMMIT TO PROMISES

I recently opened a cheque account & credit card for the ONLY purpose to earn e-bucks. In light of this I SPECIFICALLY asked the operator who I have spoken to whether I will earn e-bucks and her response was that I will earn UNLIMITED e-bucks on my premier cheque account. I picked up the cards from Woodlands branch, asked again re the e-bucks, was promised it will be allocated. After a month I phoned the call centre again and the super intelligent operator confirmed that I am earning e-bucks on my CHEQUE account, I shall only see it in August. It is August now, and STILL I have not earned e-bucks on my cheque account purchases, but FNB is smiling all the way, since I am using THEM now to make all my purchases. They have brought me under the INCORRECT impression, and now it is MY problem.

Date:

Company: First National Bank

Country: South Africa   City: South Africa

Category: Business & Finance

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