Oakhurst insurance debited my current account on the 18 Janaury 2013 instead of the 20th as per our agreement. I was not informed of the early debit. This now resulted in the returned debit order and it will afftect the profile on my current account. I would like the total unpaid debit order fee of R345 (R115.00X3) to be reversed and a letter to be taken to the Standard Bank branch to have my profile updated. I have been with Oakhurst Insurance for 4 years and they have never debited my account before the 20th. The insurance consultant that i spoke to was Josh.
Your assistance will be highly appreciated.
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