Good day,
I have contacted Barrett & Associates this morning @ 8:10 to enquire what this matter is about, so they have informed me that I owe FNB R2650, to my shock I said that is impossible as I have been liaising with you guys for the past few months to get the call recording that was made on the 27th of July 2011 @ 9:30 with regards to the lady that told me that I only have to pay R346 and this account will be paid up.
So my question is why hasn't anyone contacted me with regards to a resolution since I logged my queries on numerous occasions,
SUPPLIER'S RESPONSE First National Bank
Time and Date 08:11:51 | Wed 25 Jan 12
Hello Lizzy,
Thank you for your posting.
As per your telephonic conversation with Letisha, this matter is still under investigation.
Regards
Mpumi Ncube
SUPPLIER'S RESPONSE First National Bank Time and Date 08:42:03 | Thu 19 Jan 12
Hello Lizzy,
Thank you for your comments and I apologise that you are still waiting for a final response to your complaint.
I have escalated your comments and have asked that this matter be addressed urgently.
Kind regards
Mpumi Ncube
So can you contact me on 0840797684 @1pm not earlier than that as I am extreme busy during day
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