I applied for a cheque account online on 31 January 2013 - I was told that I would get an SMS in 3-5 working days to collect my card etc...
17 Working days later... Nothing...
What is happening? Was I too gullible regarding their "amazing quick & easy service? "
This is extremely disappointing, as I thought I was leaving my current horrible Bank for one that is a bit more worthy of me...
Please fix this..
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SUPPLIER'S RESPONSE First National Bank Time and Date 16:52:00 | Mon 25 Feb 13
Hello Divashen Naidoo,
Thank you for highlighting your concern with us.
We have escalated your complaint to FNB Direct and you will be contacted shortly. Your reference number is 258208.
Regards
Mpumi Ncube
CUSTOMER'S FEEDBACK Divashen Naidoo Time and Date 07:47:19 | Thu 28 Feb 13
Indifferent: Got a call saying I can collect my card etc. Will do so on Monday and revert with the service I receive.
Went to FNB Menlyn Park - 6/3/2013 --- Card is in Durban - Beach Branch. This having been done after my first complaint whereby it was confirmed that i may collect my card. I actually have nothing to say. Disgusted with this!!
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