THERE IS DEFINITELY NOT ENOUGH SPACE TO RECORD THE LEVEL OF INCOMPETENCE AND LACK OF SERVICE FROM STANDARD BANK ON ONE LITTLE APPLICATION WHERE WE APPLIED FOR A RE-ADVANCE ON OUR BOND FOR RENOVATIONS IN MAY. THE INITIAL RESPONSE WAS QUICK AND THE PROCESS SEEMED TO RUN A BIT SMOOTHLY UNTIL THE FIRST COMMUNICATION VIA SMS ALL THE WAY TILL NOW. COULDN'T FIND MY HUSBANDS DETAILS, GET A LETTER FROM HOME AFFAIRS. FIX UP TRANSUNION. APPROVE LOWER AMOUNT. OH YOU WANT TO ADD ON OK PLANS AND QUOTE. APPROVED BIGGER AMOUNT. FILL IN RE-ADVANCE. PAYMENT WILL BE MADE IN 3 DAYS REFERENCE GIVEN. OH NO SMS MUST FILL IN BUILDING LOAN AGREEMENT AND LIEN AND PROGRESS PAYMENT WILL BE MADE. OH NO BUILDER MUST BE REGISTERED WITH NHBRC. OH SORRY WE'LL GET BACK TO YOU. OH NO WE WON'T. FINE THEN PAY ORIGINAL OUT. OK 2 DAY. STILL WAITING. CALL HOMELOANS. PAYMENT WHAT PAYMENT.
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