Dial Direct Insurance
INCREASE Excess

I WAS SHOCKED WHEN I CALLED DIAL DIRECT TO CHECK IF MY POLICY IS UP TO DATE.I WAS ASKED THEM IF MY EXCESS IS STILL R2500.TO MY SUPRISE THEY TOLD ME IT HAS BEEN INCREASED TO R8000.I WAS NEVER EVEN INFORMED ABOUT THIS CHANGES.IF IT HAPPENS THAT I GET AN ACCIDENT WERE ON EARTH WILL I GET R8000? WHEN I TOLD THEM I WANT TO CANCELL THE SAY TO ME THE WILL DECREASE IT BACK TO R3000.I HAVE NEVER EVEN SKIPPED A PAYMENT WITH THEM.I AM VERY DISAPOINTED WITH THEM.