On 3 July I sent a request to Premier banking asking that my cellphone number be removed from my profile as I am unable to update these details online and will be without telephone contact until the end of the year. With all the online / SIM card, I am trying to proactively protect my account.
On 6 July Charmaine Mazibuko replied saying my number has been updated with the number supplied. Really - did she even READ my query?
I responded again to Premier banking asking them to please re-read my initial query and action in accordingly.
I have now received an email notification advising me that my inContact registration has been deleted.
PLEASE!!! I am overseas and I need access to my accounts online URGENTLY, so please sort this out. All I am asking for is that my cellphone number be removed from my profile. Surely this is not so difficult?
0 comments