Hi
Last year during September i called asking if king price cover me for the total amount that i bought the vehicle with. Meaning If i got an accident and my car got written off they will cover the total cost owed to the bank.By the time i called i had what they call shortfall with the bank. The main reason for my call to the king was to confirm if i am not paying the bank for something that i already have the cover with my insurance company.
The consultant told me i was covered for the amount i bought the car with. I even explicitly mention the amount and he said yes. During December i was involved in an accident and now the pay out is no longer the amount that was agreed upon. I need answers regarding this matter as the pay out left me owing the the bank and that was not the information that i was given when i called in September
I feel mislead and cheated out by you guys and i want some one to get to the bottom of this as this matter is making me not to get a new vehicle finance. Natalie can you please look at this matte
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