So last month I paid my account on the 24th. I paid more than double what I am supposed to, then suddenly I get an sms stating I havent paid. I email them and find out that their statements only close the 24th. Last time I asked it was the 22nd. Now they refuse to reverse the late payment penalty unless I load a debit order. Why should I? I pay on time every month and always pay more than I am supposed to. These strong arm tactics dont work with me. They can close my account immediately I will never do business with them again. Good luck to them in getting more than my minimum payment from me from now on... shocking bad service
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