Below is the response I received just over a week ago. And still nothing. I am absolutely appalled and I am speechless. I need to add a beneficiary and I need to get it done urgently.
Hello RosemaryMcBride,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
0860 101 101
011 636 8860 (fax)
[Email Removed]
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