Standard Bank
UCount - Still no response and order not received

Hi,

I lodged a complaint on the 4 December 2013 and got the following response from Standard Bank.

Hello Errol81,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
0860 101 101
011 636 8860 (fax)
[Email Removed]

I take it all staff are on leave as I have received NO feedback after the above message. I ordered my sons bicycle on the 30th of November and i'm still waiting for delivery. 17 Days, 11 working days...

What now?