So after my complaint Lerato from FNB called me and promised that she will assist with sorting out my problem regarding the "so called outstanding loan" that I have not paid. She said to me it will take 2 weeks to resolve but that it will be done... It is now June and I am yet to receive any form of communication from FNB confirming that the loan account was settled. After I spent 2 days emailing proof.. NICE! Thanks FNB!!
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