My agreement with Bayport is to deduct on the 26th of every month irrespective of when I get paid. I discovered last month they put thru a debit order on the 24 coz the 25 was on a Saturday, hence I had bank charges due to no funds on the 24th. So upon calling them and to date awaiting a response on who is responsible on refunding my bank charges, they keep avoiding my main issue with them. All they ask for everytime is confirmation of my pay date. The more I point out my bank charges issue the more this is avoided. BTW all correspondence with them has been via email. I got one phone call and that was it. This has been going on since the 25 May 2013. My concern is that how many others this has been done to without taking accountability. All I want is my R200 reversed.
0 comments