I took up a temporary loan at the fnb atm on 17 May 2013.The slip clearly says I am borrowing R2500, Initiation fee of R325 which makes the repayment amount R2825.The slip clearly says I have 31 days to pay the amount back and also the fnb website T&C's says I have 31 days to pay the money back.
Today is the 11 June 2013 (not even close to the 31 days) and I received a emailed letter from Groenewald Lubbe Inc. attorneys that I have been handed over to them for legal collection towards this loan and that I now own the bank R3508.99..I borrowed R2500 plus fees makes it R2825.Where does the other R683.99 come from. The attorneys has done an ITC on my name which influence my credit score. I have been wrongfully handed over the due date is not past and who's going to pay my 1 hour 30 minutes of airtime I wasted to phone between the attorneys and fnb to sort out this mess. Their explanation is this was a simple mistake that has been made by fnb. But your simple mistake has cost me money to sort this simple mistake out and they messed up my credit score. This is unacceptable ant pathetic poor service from fnb. Who is going to pay for my losses?
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