DMC
CLosed my report without attending to my problem

"Hello Rouaang,

Dear Sir / Madam,

Thank you for affording us the opportunity to investigate your complaint.

We confirm that we have addressed your concerns in our correspondence dated 6 June 2013.

In light of the above we have proceeded to close your query.

Kind regards
Georgina Witbooi
Tel: 086 110 1729
Email: [Email Removed]

YOU have not addressed my problem, you just closed it. SOLVE THIS NOW!!!