AfricaComplaints.com » Business & Finance » Complaint / review: Absa - Terrible banking app! | #123178

Absa
Terrible banking app!

Would someone at ABSA please do something about the terrible banking application for Android!
When making a payment one needs to use those ridiculous scroll wheels to select the beneficiary account - if one is scrolling through a long list it takes a painstakingly long time to search through the list and get to the desired beneficiary, and each time the wheel stops - the screen pauses and updates with a please wait message on the screen.

The second, more serious issue is that sometimes the beneficiary you select on the first screen and the one on the next screen - where you click the pay button to authorize the payment sometimes differs!!! I have on several occasions almost paid my bond installment into the wrong account. This is not a once off issue, I have tested it several times and gotten the same result!!! This is a really really big problem for a banking app.

Date:

Company: Absa

Country: South Africa   City: Cape Town

Category: Business & Finance

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